Aem Gto Obd2 Gauges offer a powerful and convenient way to monitor your vehicle’s vital signs in real-time. These gauges leverage the OBD2 port, providing access to a wealth of data without the need for extensive wiring or complex installations. Understanding return policies and procedures is crucial when purchasing any automotive part, including AEM GTO OBD2 gauges. This article outlines the return and refund policies for Maverick Man Inc., emphasizing the importance of understanding these guidelines before making a purchase.
Understanding Maverick Man Inc.’s Return Policy
Maverick Man Inc. has specific return policies in place to ensure fair and efficient handling of returned merchandise. Before initiating a return, customers must obtain authorization and adhere to the 30-day return window from the original order date. Certain products, however, are exempt from returns.
Non-Returnable Items:
- OEM Factory Parts: All sales are final on original equipment manufacturer (OEM) parts from manufacturers like GM and Holden.
- Special or Custom Orders: Products involving wait times, custom colors, or fitments, such as wheels, gauges, and car covers, are non-returnable.
Returnable Items and Associated Fees:
Electronics not made to order are eligible for return within 15 days, excluding warranty issues. Non-defective returns, such as those due to a change of mind or incorrect ordering, incur a 25% restocking fee and a 3% credit card processing fee (if applicable). The manufacturer’s restocking fee may exceed 25% for custom items. All returns must be initiated within 30 days of purchase.
To qualify for a refund, returned items must be in their original, unopened packaging and unused condition. Failure to meet these conditions will void the refund, and the customer will be responsible for return shipping costs. Insurance for returned shipments is recommended. Damage incurred during return shipping is the customer’s responsibility.
Defective or Damaged Items
Defective or damaged items are handled on a case-by-case basis by Maverick Man Inc. and the manufacturer. Customers must return the defective item before a replacement or refund is issued. Damage claims for items received in poor condition must be filed immediately with the shipping carrier. Maverick Man Inc. is not responsible for initial damage claims but will assist with subsequent claims.
Replacement Procedures:
Customers are responsible for shipping costs associated with exchanges or incorrect orders. Defective products will be replaced after thorough inspection by Maverick Man Inc. and/or the manufacturer. Replacements are sent only after the complete RMA (Return Merchandise Authorization) process is completed. Manufacturer warranty policies and processing times vary and must be considered. If the returned item is found not to be defective, the customer bears the return shipping cost.
Packaging and Refunds
Retain all original packaging until you are certain the product is satisfactory. Returned items must be shipped in their original packaging, including boxes, supports, and protective materials. Refund requests for non-defective items are subject to a 3% processing fee and a 25% restocking fee. Refunds must be requested within 30 days of purchase and require the product to be in its original, unopened, and unused condition.
Conclusion
Understanding Maverick Man Inc.’s return and refund policies is paramount before purchasing AEM GTO OBD2 gauges or any other automotive products. Adhering to these guidelines ensures a smooth and efficient return process, protecting both the customer and the seller. Familiarize yourself with the specific conditions for returns, refunds, and defective items to avoid potential complications. Remember to always obtain authorization before returning any product.
