Xentry Diagnostics Open Shell offers independent workshops a powerful diagnostic solution for standard PCs: XENTRY Diagnosis Lite. This comprehensive system utilizes the standard XENTRY Diagnosis VCI hardware for seamless vehicle communication.
Who Can Access XENTRY Diagnosis Lite?
This specialized solution is designed exclusively for independent workshops operating under EC regulation 2018/858. To expedite your request, proof of eligibility is required. Documentation such as a trade license, commercial register entry, professional qualification verification in the motor vehicle trade, or other official business purpose documents should be uploaded.
Ordering XENTRY Diagnosis Lite: Key Considerations
Crucial prerequisites:
- XENTRY Diagnosis Lite is exclusively for standard PCs without an active StartKey or existing contract.
- Customers with active StartKey/contracts for XENTRY Pass Thru EU systems on the same hardware ID cannot order XENTRY Diagnosis Lite. Use a separate standard PC or await the XENTRY Pass Thru EU contract expiration.
XENTRY Diagnosis Lite Pricing Structure
Pricing comprises fixed and variable components:
Fixed Costs:
- Yearly flat-rate user fee covering online operating costs and support services (applies to contract renewals only, not initial orders).
- One-time hardware cost for the XENTRY Diagnosis COM Kit (including VCI and accessories).
Variable Costs:
- Consumption-based time credit units for utilizing diagnostic data.
- Automatic time credit usage management within the diagnostic application.
- Credit unit activation upon opening the diagnostic system, remaining active until expiration, irrespective of session completion or vehicle changes.
| Item | Price |
|---|---|
| Annual Flat-rate User Fee | €180 (renewal only) |
| Hardware Costs (one-time) | €1,522 |
| 1 Hour Usage | €15.90 |
| 1 Day Usage | €73.20 |
| 1 Week Usage | €247.40 |
| 1 Month Usage | €792.20 |
| 1 Year Usage | €5,609.00 |
Functionality and Diagnostic Capabilities
XENTRY Diagnosis Lite provides a robust suite of features:
- Quick Test
- Basic Diagnostics (actual values, actuations)
- Commissioning (flashing, coding, parameterization)
- Fault Memory Read/Delete
- Guided Diagnostics
- Functional Diagnostics
- Repair Forecast
- Comprehensive Diagnostics for all control units across all model series from 2004 onwards (XENTRY and DAS series, excluding HHTWIN).
XENTRY Diagnosis Lite: What’s Included?
The XENTRY Diagnosis COM Kit for new orders contains:
- XENTRY Diagnosis VCI
- WiFi Stick
- OBD Cable (16-pin)
- USB Cable (5m)
- User Information and Safety Instructions
- Digital Components (software, manuals, help cards)
Important Considerations:
- Diagnostics for all XENTRY Diagnosis series vehicles from 2004 onwards.
- 12-month contract period.
- XENTRY Diagnosis COM Kit (VCI) is purchased outright.
- Software, updates, time credit access, and support services expire after 42 months, extendable contingent on hardware support.
- Annual usage fees are mandatory throughout the contract duration for continued diagnostic data access.
Geographic Restriction: XENTRY Diagnosis Lite orders are limited to users domiciled within the European Union, Iceland, Liechtenstein, Norway, Switzerland, and the United Kingdom.
Advantages of XENTRY Diagnostics Open Shell
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Comprehensive Compatibility: Seamlessly supports all Mercedes-Benz passenger cars, vans, and smart models from 2004 (excluding smart #1), exceeding the Euro 5/6 limitations of XENTRY Pass Thru EU.
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Standalone VCI Utilization: Operate the previously exclusive XENTRY Diagnosis VCI with XENTRY Diagnostics Open Shell software on your standard computer.
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Enhanced Communication: Experience faster, more stable communication between software and VCI.
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Comprehensive Support: Benefit from software and hardware support for the XENTRY Diagnosis COM Kit throughout the contract term.
System Requirements for XENTRY Diagnostics Open Shell
A unique hardware-dependent StartKey is essential. Obtain the StartKey from Mercedes-Benz B2B Connect after basic setup installation. The “ConfigAssist” tool within “System Data” provides the required Hardware ID for StartKey ordering. StartKey enables diagnostic applications on specific devices using the unique Hardware ID.
Additional Requirements:
- Administrator rights for installation and updates.
- Personalized login with standard diagnostic rights (mandatory login procedure).
- Windows-compatible PC or Laptop with Intel i5 processor or equivalent.
- Windows 10 (64-bit) or Windows 11 (64-bit).
- Minimum 8GB RAM (16GB recommended).
- Minimum 150GB free HDD space (SSD recommended).
- Edge browser for Windows.
- One USB 3.0 port for VCI connection.
- One free USB port for the WiFi stick.
- Broadband internet access (LAN/WiFi).
- Microsoft .NET 4.0 or higher.
- Unblocked URLs and ports in firewall/proxy (detailed below).
Understanding Time Credit Usage
Time credit validity persists until expiration, regardless of session end or vehicle changes. Non-refundable purchased time credits expire with the contract unless transferred upon contract extension. Continuous online connection is necessary for accessing diagnostic data, verifying access authorizations (StartKey), and checking contractual data.
Essential Firewall/Proxy Configurations for XENTRY Diagnostics Open Shell
Consult your IT administrator to ensure the following URLs and ports are enabled:
| Purpose | URL/Domain | Port |
|---|---|---|
| XENTRY Portal | https://xentry.mercedes-benz.com/ | 443 (https) |
| XENTRY WIS | https://retailfactory.mercedes-benz.com/iri-gui/ | 443 (https) |
| XENTRY Operation Time | https://xentry.mercedes-benz.com/xot/ | 443 (https) |
| GoToAssist | http://gotoassist.com, https://gotoassist.com, https://goto.com | 80/443 (http/s) |
| XENTRY Tips | https://xentry-tips.mercedes-benz.com/neo-reader/index.html | 443 (https) |
| Windows Update Links | http://windowsupdate.microsoft.com (*.microsoft.com enabled) | 80 (http) |
| XENTRY (AKT) | https://aftersales.mercedes-benz.com/ | 443 (https) |
| XENTRY Flash | https://aftersales.mercedes-benz.com (for control unit commissioning) | 443 (https) |
| XENTRY Diagnosis Domains | *.mercedes-benz.com, *.mercedes-benz.de, *.corpinter.net, *.akamaihd.net, *.fastsupport.com, *.goto.com, *.microsoft.com | 80/443/123 |
| AddOns | http://xentryupdateservice.i.mercedes-benz.com/msi-updates/* | 80/443 (http/s) |
| Retail Data Storage Access | *.mercedes-benz.com, *.corpinter.net, *.akamaihd.net | 80/443 (http/s) |
| XENTRY to Retail Data | 80/443/9000/7001/7002 |
Mandatory Login Procedure for Enhanced Security
A two-stage login process ensures secure access to XENTRY Diagnosis software:
- Personal user ID and password login.
- Standard diagnostics role, applied for via the UMAS platform (https://umas.mercedes-benz.com/umas). Successful identification via UMAS (unless a local procedure applies) is a prerequisite.
This mandatory process eliminates anonymous access, enhancing security across all brands and divisions. Standard diagnostic role is required for all diagnostic activities. Control unit commissioning for specific models requires the extended XENTRY Flash role. Apply for both roles via UMAS with a one-time identification.
Multi-Factor Authentication: Enhanced Security for XENTRY Applications
Mandatory from April 1, 2025, Multi-Factor Authentication (MFA) significantly bolsters security. Accessing XENTRY applications will require a username/password, and authentication via a smartphone app, Windows desktop app, or USB security key. Refer to the MFA Guide (https://login.mercedes-benz.com/password/mfa/guide) for details and setup instructions.
XENTRY Diagnosis Lite Support
Access support resources through the “Need help?” section. If the FAQs don’t address your issue, submit a ticket.
